Membership

Blue Badge Car Parking - FAQs

Emirates Stadium

General information

Q. Who can apply for a Blue Badge car parking space at Emirates Stadium?
A. Any disabled supporter (you do not necessarily need to be registered with the club), in possession of a valid match ticket and a current Blue Badge can apply to park in the car park at Emirates Stadium.

Q. I am an ‘Away Supporter’ can I book Blue Badge parking?
A. Six Blue Badge spaces are reserved for away supporters. This number can be increased for those cup games where the away club has a larger ticket allocation.

Once your match ticket has been confirmed. Please contact your club’s Disability Access/Liaison Officer or Box Office for information on how to apply.

Q. I have had surgery/broken my leg etc. Can I book parking while I am incapacitated?
A. We are generally over subscribed for parking for weekend games by supporters who hold a valid Blue Badge and unfortunately, we will not be able to assist you.  However, it is worth contacting the Disability Liaison Team on 020 7619 5050 (Monday – Friday 9.30am until 5.00pm) for mid-week games as we may have some availability.

Q. How many Blue Badge parking bays do you have available at Emirates Stadium
A. We have 100 Blue Badge parking spaces at Emirates Stadium

Q. Do I need to pay for a Blue Badge car parking permit?
A. We do not charge for this service.

 

Applying for a Blue Badge car parking permit

Q. I have a match ticket can I book a Blue Badge car parking permit at Emirates Stadium?
A. Parking permits for supporters with current Blue Badges and a valid match ticket can be booked through the Disability Liaison Team.

Blue Badge parking permits are allocated on a match-by-match basis. Information will be displayed on this page detailing when the Blue Badge booking periods are open and closed.  The booking period information will also be displayed under the individual fixture details in the Home Ticket information section of the Disabled Supporter’s Information page.

Q. How do I apply for a Blue Badge car parking permit?
A. Once you have received confirmation of your match tickets and the Blue Badge car parking booking period is open, you can apply via the online booking form. 

Q. How do I register my details if I have not previously parked at Emirates Stadium?
A. If you are applying for Blue Badge parking at Emirates Stadium for the first time, you need to complete the booking form and you will also need to submit a copy of both sides of your Blue Badge.

Q. Do you need to see a copy of my Blue Badge each season?
A. To be eligible for Blue Badge parking at Emirates Stadium, your first parking application each season MUST include a copy of BOTH sides of the Blue Badge.

Q. What date can I apply for parking for a particular game?
A. The booking period usually opens four weeks before each home game.  This period can be shorter for the first few home games of the season, FA Cup and EFL Cup games. The booking period will generally close ten working days before a game or when all parking bays have been allocated. Please check this page for up to date information.

Q.  Where can I find information on when the booking period is open?
A. Information on when the Blue Badge booking period is open and closed will be displayed on this page.  It will also be displayed under the individual fixture details on the Disabled Supporters Home Ticket Information page.

Q. Can I apply for Blue Badge car parking before the booking period opens?
A. To be fair to all supporters who apply for a Blue Badge parking permit, we will only accept applications once the booking period opens.

Q. Where will I find the online booking form?
A. The online booking form is available here 

Q. Can I apply for a Blue Badge parking permit via email?
A. You can only apply via the online booking form.

Q. Can I apply for car parking permit by post?
A. Unfortunately, we no longer offer this service.

 

Blue Badge Car Parking Permits

Q. What happens after I have submitted my application for Blue Badge parking?
A. If your application for Blue Badge parking is successful, the Disability Liaison Team (DLT) will confirm by email that you have been allocated a permit.  If you do not have an email address, please call the DLT on 020 7169 5050 (Monday – Friday 9.30am until 5.00pm) no later than one week before the match for an update on your application.

Your confirmation email will also provide information on how the car park operates on a matchday, including car park opening and closing times. Please ensure that you read this information carefully.

Approximately a week before the game you will receive your parking permit in the post. Please note that in periods where there are several games within a short timescale, permits may be held for collection on the day of the game.

Your permit will show the date of the game and the area in the car park that you have been allocated e.g., Green One. The permit will also include your car registration number.

Q. What happens if my application for Blue Badge parking is unsuccessful?
A. We will advise you via email that you are on the waiting list for a suitable cancellation. If you do not have an email address, please call the Disability Liaison Team on 020 7169 5050 (Monday – Friday 9.30am until 5.00pm) no later than one week before the match for an update on your application.

Q. What should I do if my permit does not arrive in the post?
A. If you have been advised that your application has been successful and you have not received your parking permit 3 working days before the game, please contact the Disability Liaison Team on 020 7619 5050 (Monday – Friday 9.30am until 5.00pm).  We will arrange a duplicate permit to be issued, which you can collect at the car park entrance on the day of the game.

Q. What happens if I need to change my car registration information?
A. If your allocated permit is incorrect or you need to notify us of a change of car registration, you must contact us at least 3 working days before the game by calling 020 7619 5050 (Monday – Friday 9.30am until 5.00pm). Failure to do so will result in the Security team not allowing you to use the car park for that match.

Q. I no longer require my Blue Badge car parking permit.  How do it cancel it?
A. The car park generally runs at maximum capacity and we operate a waiting list for when cancellations occur.  Therefore, if you are offered a parking permit and you are unable to attend the match, you must inform the Disability Liaison Team (DLT) on 020 7619 5050 (Monday – Friday 9.30am until 5.00pm), or email bluebadgeparking@arsenal.co.uk  so we can reallocate the space.

The latest times cancellations can be made are as follows:

  • Weekend games - before 11.00 a.m. on the Wednesday before the Saturday/Sunday game
  • Monday games – before 11.00 am on the Thursday before the game.
  • Mid-week games before 11.00 am 3 working days before the game.

Please note that if your space is unoccupied and you have not informed the DLT beforehand, you may not be offered parking at Emirates Stadium in the future. Regular checks will be made during the season on car park usage.

Q. I am unwell on the day of the game.  Should I still let you know I will not be using my car Blue Badge car parking permit?
A. You should still let us know that you will not be using your allocated permit.  If the game is on Saturday/Sunday, please call the Arsenal switchboard on 020 7619 5003 and they will pass on your message to the Disability Matchday Team.

Q. The disabled supporter is unable to attend the game.  I am still going but I am not disabled, can I use the Blue Badge car parking permit instead?
A. Unfortunately, the permit is issued for the sole use of the Blue Badge holder.   Please let us know if they are unable to attend the game as the permit is non-transferable and you cannot use their Blue Badge permit.

Q. Where can I park if the car park is full?
A. With a valid Blue Badge you can park in one of the surrounding roads using a vacant residents parking bay. However, you should check to make sure the bay concerned is not suspended because of the event day road closures around Emirates Stadium.  There are also several dedicated Blue Badge bays in the area which are specifically for the use of a designated Blue Badge holder.  Please check the Blue Badge parking signage carefully before you park.

Q. Do you offer seasonal Blue Badge car parking permits?
A. We do offer seasonal car parking permits to Blue Badge holders who are Season Tickets holders.  If you currently book Blue Badge parking and you are a Season Ticket holder, you can apply to go on the waiting list by emailing  bluebadgeparking@arsenal.co.uk to apply.

 

Matchday Information

Q. What is the address for the car park at Emirates Stadium?
A. The address of the car park entrance is Emirates Stadium, Queensland Road, London, N7 7AJ.

Q. What time does the car park open on a matchday?
A. The car park normally opens two hours before the start of the game.

Q. I need to contact Arsenal Football Club on the day of the game, what telephone number should I call?
A. For a mid-week game please contact the Disability Liaison Team on 020 7619 5050 (Monday – Friday 9.30am until 5.00pm).  For a weekend game please call the Arsenal switchboard on 020 7619 5003 and they will pass on the message to the Disability Matchday Team.

Q.  Are there road closures around Emirates Stadium on a matchday?
A. There are several road closures around Emirates Stadium that you should be aware of if you are driving to the game.

The road restrictions will normally begin 2 hours prior to kick-off with a limited access route, which will be shown on your parking permit. The full road closure order is issued 1 hour prior to the start of the game, when the checkpoints and the car park will be closed for entry.

The roads and car park will reopen after kick-off until 15 minutes before the final whistle. After the end of the game the roads and car park will remain closed while supporters exit Emirates Stadium.

Post-match the roads and car park will reopen again once the Police deem the area to be safe for vehicles, which is usually up to 45 minutes after the game (on occasions this may be longer).

Q. How do I enter the road closures?
A. There are dedicated entry checkpoints around Emirates Stadium where you will need to show your permit and you will be allowed entry.  If you are picking up a permit at the car park entrance, your name will be on the collection list at the checkpoints.

Note that access to several roads in the vicinity of Emirates Stadium has recently changed, please be mindful of new signage and additional cycle only roads.

Q. I need to collect my Blue Badge car parking permit on the day of the game, where do I collect it from?
A. Your name will be on the car parking list at the checkpoints.  The car parking permit will be available for collection at the car park entrance on Queensland Road.

Q. What happens if I am delayed in traffic late and arrive late to the car park?
A. The car park closes one hour prior to the game and will reopen again just after kick-off. If you arrive at the car park after it has closed, you will be asked to park up and wait for it to reopen.

Matchday Car Park Operation

Q. Will I be allocated a specific Blue Badge parking bay in Emirates Stadium?
A. In line with the policy for non-Blue Badge permit holders, we do not allocate a particular numbered bay. Instead, you will be able to park in any Blue Badge bay, within your allotted area of the car park e.g., Green 1 ONLY.

Q. Will I need to exit the car park to get to the seated area?
A. You will be able to access the seated area from the car park via one of nine lifts. Stewards are on hand to direct/assist you if required.

Q. Will the Blue Badge parking bay be close to my seat?
A. Matchday parking is allocated on a first come, first served basis and we will try to allocate you a space as close as possible to your seats.  However, if we are unable to arrange this, we will offer you a bay in a nearby section of the car park.

Q. How do I get to my seat?
A. Once you vacate your car, please leave the car park immediately by using the nearest lift (stewards will be on hand to direct you).  Please return to your vehicle via the same route after the game.

Q. I need to collect tickets from the Box/Ticket Collection Office.  Should I do this before I enter the car park?
A. Please arrange to collect any tickets before you enter the car park, as your tickets will need to be validated on entry to the car park.

Q. Can I visit the shops/restaurants outside the ground before the start of the match and how do I re-enter the ground to get to my seat?
A. If you would like to exit the car park to access The Armoury or local restaurants, please leave the car park via the staff entrance between ‘Green 1 & 2’ car parks. You will need to use the turnstile entrance highlighted on your match ticket to access your seat.  Please note that you will not be able to re-enter the car park via this access route until after the game.

Q. Can I return to my car during the game?
A. Once parked, please ensure that you take with you all the belongings that you might need while you are in the stadium (including any medication). This is because once you have left the car park you will NOT be allowed to return to your vehicle until after the game. Please speak to a steward if you require emergency access to your vehicle.

Q. Will I need to display my parking permit and Blue Badge in the car park?
A. Please ensure that your parking permit and Blue Badge are clearly displayed on your dashboard.

Q. Is there a speed limit/one way system in the car park?
A. It is very important for the safety and security of all those who use the car park on matchdays, that drivers observe the speed limit and follow the correct directions when entering or leaving the car park.

Whichever area of the car park your vehicle is parked in you MUST follow the one-way system to exit the car park.

Please note that failure to follow the above instructions may result in the Disability Liaison Team not allowing you to book matchday parking in the future.

Q. How long after the game do I have to wait before the car park reopens to exit Emirates Stadium?
A. The roads may not reopen for up to 45 minutes after the end of the game. Once the road closures have been lifted, a tannoy announcement will let you know that the car park is open so that you can exit the stadium.

Engines MUST remain switched off until after the car park is open announcement. Please note that failure to follow the above instructions may result in the Disability Liaison Team not allowing you to book matchday parking in the future.

Q. Am I allowed to meet my friends, obtain players autographs, or take photographs in the car park?
A. Supporters are asked not to wait for friends or to try and obtain players autographs.  Due to heightened security measures please DO NOT film or photograph anywhere in the car park.

Non-matchday Parking

Q. Do you offer non-matchday parking for Blue Badge holders?
A. We do not offer non-matchday parking.  Emirates Stadium is situated in a mainly residential area with extensive parking restrictions.  However, Blue Badge holders can park in all the surrounding roads either in a vacant resident’s bay or a dedicated Blue Badge bay. Please note that some Blue Badge bays are specifically for the se of a designated Blue Badge holder, please check the signage carefully before parking.  Also, please check the Islington Council website for information on car parking in the area.

Q. Do you offer Blue Badge parking at Emirates Stadium for other events?
A. Information on parking for the following events/games is highlighted below:

Parking – U23/ U18 home games
Blue Badge parking is not available for these fixtures as no road closures are in operation and normal street parking restrictions apply.

Events in Emirates Stadium
Please apply for Blue Badge parking through your event organiser who will have been given an allocation of Blue Badge bays in Emirates Stadium.

Concerts
We do offer limited Blue Badge car parking for concerts. Full information on the date the booking period will open will be displayed on our concert information page.

Emirates Stadium Tours
We do offer Blue Badge car parking in Emirates Stadium for our Stadium Tours, which must be booked 3 working days, in advance of your tour.  Please contact the Disability Liaison Team on 020 7619 5050 or 020 7619 5003 (Monday – Friday 9.30am until 5.00pm) to discuss accessibility arrangements.

Blue Badge holders taking a tour can also park in all the surrounding roads, either in a vacant resident’s bay or a dedicated Blue Badge parking bay. Please note that some Blue Badge bays are specifically for the use of a designated Blue Badge holder, please check the signage carefully before parking. 

Also, check the Islington Council website, for information on car parking in the area.

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