Arsenal Women Membership 2020/21 FAQs

Still have questions about the Arsenal Women membership? Take a look below at some of the most frequently asked questions. 

What’s the difference between a season ticket and a membership?

Being a member brings you closer to the club, all year round. Alongside access to all unrestricted home games throughout the season, and the exclusive opportunity to purchase any available tickets to ‘restricted’ fixtures at a discounted rate, our membership provides members with exclusive access to monthly prize-draws, virtual events and a membership pack containing limited-edition merchandise.

What are the membership benefits?

You can find a comprehensive list of our membership benefits here.

Want to renew your membership at frozen prices?

You will not be able to do this online. Please contact our Box Office on 020 7619 5000.

What is the value exchange?

To compensate members in the event of numerous fixtures being ‘restricted’, and unavailable to all members, we have introduced the ‘Arsenal Women Value Exchange’.

At the end of the season, depending on the number of ‘restricted fixtures’ over the course of the season, members will be entitled to a gift of equivalent value.

To find out more about our Arsenal Women value exchange, click here. 

What are restricted and unrestricted fixtures?

Unrestricted fixtures are home matches where Government guidance relating to COVID-19 permits all members to attend.

Restricted fixtures are home fixtures in which the number of members exceeds the number of spectators Government guidance relating to COVID-19 prohibits.

Can members attend restricted fixtures?

If the fixture is being played behind closed doors, no.

However, any tickets available to restricted fixtures will be exclusively available for members to purchase at a discounted rate. Should a member attend a restricted fixture, this will not alter the value exchange at the end of the season, the fixture will still classify as a restricted fixture.

If I join during the season, do I still get access to the Arsenal Women value exchange?

Yes, however any restricted games that have been played before you join will not count towards your value exchange.

How much do memberships cost?

This season, an adult membership costs £80, whilst a concession membership costs £40. Concessions include children under the age of 16, adults over the age of 65 and disabled fans.

When will I receive my membership card?

Your membership card will be included in your membership pack. If fans are allowed into stadiums before you receive this, we will advise you on how you can access fixtures. 

When will I receive my membership pack?

Membership packs will be posted directly to each member in December. If you haven’t received your membership pack, or your membership is a gift and you would like it delivered elsewhere, please contact

I have lost my membership card, what can I do?

Please email or call 01727 747 452. Replacement cards will incur a £5 fee.

Does my membership give me access to Arsenal FC games?

No, for Arsenal FC information, please click here.

Still have questions?

Please email or call us on 01727 747452 and a member of our team will contact you directly.

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